Privacy Policy
Effective Date: 06.10.2025
Last Updated: 06.10.2025
At Daeskin (“we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.
We comply with the Swiss Federal Act on Data Protection (revDSG) and, for EU customers, the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following categories of data: Personal Information provided by you Name, billing and shipping address, email address, phone number. Account login details (if you register). Payment information (processed securely via third-party providers – we do not store credit card details). Automatically collected information IP address, browser type, operating system, device identifiers. Usage data such as pages viewed, products clicked, and referring websites. Cookies and similar technologies (see section 8). Other information - Communication with our customer support. Marketing preferences (newsletter subscriptions).
2. How We Use Your Information
We use personal data for the following purposes: To process and deliver your orders. To provide customer support and respond to inquiries. To personalize your shopping experience. To send order confirmations, shipping updates, and customer service messages. For marketing (if you have given consent), such as newsletters, promotions, or product updates. To analyze site performance, prevent fraud, and improve our Services. To comply with legal obligations.
3. Legal Basis for Processing
Contract performance – to fulfill your orders and provide Services. Consent – for marketing communications, newsletters, and cookies. Legitimate interests – fraud prevention, improving our website, business development. Legal obligations – tax, accounting, and regulatory compliance.
4. Sharing of Information
We may share your personal data with: Service providers (Shopify, payment processors, shipping companies, IT providers). Analytics & marketing tools (e.g., Google Analytics, Meta Pixel – if enabled). Authorities if required by law or legal process. We never sell your personal information to third parties.
5. International Data Transfers
As our Services operate globally, your data may be transferred and processed outside Switzerland and the EU, e.g., by Shopify servers or international service providers.
We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions).
6. Data Retention
We store your personal data only as long as necessary to fulfill the purposes stated in this Policy. Customer accounts and order history are retained until you request deletion. Legal retention obligations (e.g., tax or accounting rules) may require longer storage.
7. Your Rights
You have the following rights under revDSG and GDPR (if applicable): Right of access – request details of your stored data. Right to rectification – correct inaccurate data. Right to erasure (“right to be forgotten”) – request deletion. Right to restriction of processing – limit how your data is used. Right to data portability – receive your data in a structured format. Right to object – opt-out of marketing and certain processing activities. Right to withdraw consent – at any time, if processing is based on consent. To exercise your rights, contact us at: contact(at)daeskin-shop.com
